Return requests

As a store owner you are able to manage return requests in tab Sales -> Return Requests. 

return request

edit return request

ID - ID of return request

Order - View order from which customer want to return item

Customer - View who send request return

Product - View products which customer want return

Quantity - Quantity of returning items

Return Request Status - Status of return request

Reason for return - Return reason

Requested action - Requested action 

Customer comment - Customer comment attached to return request

Staff notes - Enter staff comment

Date - Date of return request

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